Find out how to submit a request for a refund for a purchase of digital Xbox content.

Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.

Learn different ways to locate your BitLocker recovery key in Windows, and learn about how BitLocker might have been activated on your system.

Siga los pasos para activar o desactivar Bluetooth en Windows.

Check the Xbox services, games, and apps for any service outages.

Узнайте, как установить последнюю версию драйвера для принтера. Если вы недавно обновили Windows, вам может потребоваться переустановить драйвер принтера.

Update Surface devices and Windows. Download the latest drivers and firmware updates to keep your Surface devices performing their best.

Learn how to connect a Bluetooth device in Windows and adjust Bluetooth pairing settings.

Find out how to boot into safe mode in Windows from Settings, the sign-in screen, and a black or blank screen.

Do you need some help installing Quick Assist? For the best experience, download and install the new version of the Quick Assist app from Microsoft Store. If you have problems installing Quick Assist, here are some steps to try to get it installed and working properly.