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Learn how to open and run DxDiag.exe on Windows to collect device information and troubleshoot DirectX sound and video issues.

1. Sign in with your Microsoft account. You will be prompted to Sign in with Microsoft account. If you have an existing Microsoft account on your mobile device then you will be asked to confirm your account, then click Continue.. If you don't have an existing Microsoft account on your mobile device then you will be asked to sign into your account or create a new one, then click Continue.

Note: Recovery drives created and used on machines with the April 9, 2024 security update and the revocation policy applied may be impacted.For more, see KB5025885: How to manage the Windows Boot Manager revocations for Secure Boot changes associated with CVE-2023-24932.

Note: If you start to play a DVD or VCD in the Player Library, the Player automatically switches to Now Playing mode. The Blu-ray Disc format is not supported in Windows Media Player. To play a Blu-ray Disc, you need to use a non-Microsoft program that supports Blu-ray playback and a device capable of reading Blu-ray Discs.

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Notes: Meeting recordings won't capture whiteboards, annotations, shared notes or content shared in the stage view by apps, and also won't include videos or animations embedded in PowerPoint Live presentations.

Windows devices may get new functionality at different times as Microsoft delivers non-security updates, fixes, improvements, and enhancements via several servicing technologies—including controlled feature rollout (CFR).. Windows will let you know if you need to restart your device to complete an update, and you can choose a time that works best for you to complete that update.

Learn how to activate Office pre-installed on new Windows 10 PCs or with a new product key.

Things to try first. Try these things first to help you fix or narrow down the connection problem. Run Get Help to troubleshoot and fix common connection problems. Right click the network icon in the right side of the taskbar and select Diagnose network problems or open Get Help for Network & Internet