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Returning items you bought from Microsoft for exchange or refund
Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.
Applies To: Microsoft account dashboard
App & browser control in Windows Security - Microsoft Support
Reputation-based protection. Reputation-based protection leverages what Microsoft knows about various sites, services, and publishers, as well as threats we've seen in action to help protect you from malicious or potentially unwanted apps, files, or websites.
Improve accessibility with the Accessibility Checker
Apply recommended actions. In the Accessibility pane, you'll see a list of errors and warnings, with how-to-fix recommendations for each.. To quickly correct the issues, apply one of the recommended actions. For more information on how the findings are categorized, see Rules for the Accessibility Checker. In the Accessibility pane, select an issue under Warnings or Errors.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, OneNote for Microsoft 365, Visio Plan 2, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, Outlook for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, OneNote for Microsoft 365 for Mac, Excel for the web, Word for the web, OneNote for the web, PowerPoint for the web, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Visio Professional 2021, Visio Standard 2021, OneNote 2021, Excel 2021 for Mac, Word 2021 for Mac, Outlook 2021 for Mac, PowerPoint 2021 for Mac, OneNote 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Visio Professional 2019, Visio Standard 2019, Excel 2019 for Mac, Word 2019 for Mac, Outlook 2019 for Mac, PowerPoint 2019 for Mac, OneNote 2019 for Mac, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, OneNote 2016, Visio Professional 2016, Visio Standard 2016, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin
Solucionar errores de Reproductor multimedia de Windows
Si encuentras errores con un tipo de archivo específico, es posible que te falte un códec u esté obsoleto. Para resolver esto, Comprueba las propiedades del archivo: Asegúrate de que tienes los códecs adecuados en el PC para reproducir tus archivos multimedia. Para comprobar el formato de archivo y la información del códec, haz clic con el botón derecho en el archivo multimedia ...
Camera doesn't work in Windows - Microsoft Support
Test your camera with the Camera app. Select Start , then choose Camera from your apps. If you're asked to allow access to the Camera, select Yes.If the camera works in the Camera app, the problem might be with the app you're trying to use.
Set up voice access - Microsoft Support
This article is for people who want to control their PC and author text using their voice with Windows. This article is part of the Accessibility support for Windows content set where you can find more information on Windows accessibility features. For general help, visit Microsoft Support home. To complete the initial set up voice access in Windows, you need an internet connection.
Fix Bluetooth problems in Windows - Microsoft Support
Before you start. Check these things before you start troubleshooting Bluetooth on your device: Check your product information. If you’re setting up a new device and Bluetooth is missing, check the product specifications to make sure it has Bluetooth capabilities.
Résoudre les problèmes liés au Bluetooth dans Windows
Résoudre les problèmes liés à l'utilisation d'accessoires Bluetooth. Si vous pouvez activer la fonctionnalité Bluetooth, mais que vous rencontrez des problèmes d'association ou d'utilisation d’un accessoire Bluetooth, utilisez les instructions ci-dessous, qui peuvent vous aider à résoudre les problèmes courants liés à l'utilisation d'accessoires Bluetooth.
Download files from the web - Microsoft Support
Why some files won't open in Internet Explorer. Internet Explorer uses add-ons such as Adobe Reader to view some files in the browser. If a file that needs an add-on won't open, you might have an older version of the add-on, which needs to be updated.