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Troubleshoot buying issues with Microsoft Store
Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.
Applies To: Microsoft account dashboard
What does it mean when your OneDrive account is frozen?
You may see an "account frozen" message and icon if you have exceeded your storage allowance and/or haven't signed in for a long time. You just need to get back under your Microsoft storage quota to get access to your files again.
Applies To: Office for business, OneDrive (home or personal)
How to download and install the latest printer drivers
If Windows Update finds an updated driver, it will download and install it, and your printer will automatically use it. If a device driver couldn’t be installed automatically, there may be an optional driver available that your printer can use.
Returning items you bought from Microsoft for exchange or refund
Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.
Applies To: Microsoft account dashboard
Windows 帮助和学习
查找有关 Windows 操作系统的帮助和操作方法文章。 获取对 Windows 的支持,并了解安装、更新、隐私、安全等方面的信息。
Stream HDR video on Windows - Microsoft Support
Battery saver is turned off.To find out if battery saver is turned on or off, select Start , then search for settings.Select Settings > System > Power & battery.If you want the best HDR video experience even when battery saver is turned on, select Battery saver, then turn off Lower screen brightness when using battery saver.For the best HDR video experience, Windows needs to be able to set ...
Make it easier to focus on tasks - Microsoft Support
In the Focus assist settings, you can limit late-night notifications using the Automatic rules section. To do that, select During these times and turn on the toggle. Then, select Start time or End time, pick a time, and select the check mark to save your changes. You can also choose what days you want to apply the rule, and what types of notifications you'd still like to receive during the ...
Microsoft Support
Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.
Office Help & Training
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Active content types in your files - Microsoft Support
Active content is additional functionality in a file or program, such as macros, add-ins, or data connections. This article lists types of active content that can be blocked by settings in Trust Center and which, when present in a document, cause display of the Message Bar when you open your file.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, Visio Plan 2, Excel 2021, Word 2021, PowerPoint 2021, Access 2021, Visio Professional 2021, Visio Standard 2021, Excel 2019, Word 2019, PowerPoint 2019, Access 2019, Visio Professional 2019, Visio Standard 2019, Excel 2016, Word 2016, PowerPoint 2016, Access 2016, Visio Professional 2016, Visio Standard 2016