On your PC, go to Xbox.com and select Sign in.If there are problems with your account, the instructions will help you solve them. If you can’t go beyond the sign-in screen, select Forgot my password and follow the instructions.

What is a Microsoft account used for? You need a Microsoft account to sign in to your Windows pc, Xbox console, or any of Microsoft’s products and services, including Office, Outlook.com, OneDrive, Xbox Live, Microsoft 365, Family Safety, Skype, Bing, Microsoft Store and MSN.

Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.

The Windows 10 free upgrade offer ended on July 29, 2016. To upgrade to Windows 10, you will need to have a compatible PC and purchase a full version of the software.We recommend that you don’t install Windows 10 on an older device, as some Windows 7 devices are not compatible with Windows 10 or could experience reduced feature availability.

Unplug the network cable from the back of your console. Inspect the cable’s connector and the Xbox console’s socket to make sure that they are clean and free of debris.

Screen time reporting shows daily and weekly details about when and for how long your family member used their devices. Gain insight into the amount of time your family member spends on a particular social media app, game or web browser and decide whether you would like to enable screen time limits for any connected devices. To view screen time for a family member, tap Today, then Screen time ...

For help with checking your balance from an Xbox console, see Check your Microsoft account balance on an Xbox console. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.

Microsoft Authenticator backs up your account credentials and related app settings, such as the order of your accounts, to the cloud. You can then use the app to recover your information on a new device, potentially avoiding getting locked out or having to recreate accounts.

Devices running Windows 11 version 22H2 and older. If you're running Windows 11 version 22H2 and older, Windows 10, Windows 8.1, Windows 7 or any other earlier OS version, your device will not be affected by the MSDT Troubleshooter retirement.

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