Troubleshoot buying issues with Microsoft Store
Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.
Applies To:
Microsoft account dashboard
Résoudre les problèmes de mise à jour de Windows
Le temps nécessaire au téléchargement et à l’installation d’une mise à jour dépend de la vitesse de connexion, des paramètres réseau et de la taille de la mise à jour. Si l’installation reste bloquée au même pourcentage, essayez de vérifier à nouveau les mises à jour ou d’exécuter le Utilitaire de résolution des problèmes de Windows Update.
Surface help & learning
Choose from a variety of Surface devices and accessories to get help.
Transferir o Microsoft Authenticator - Suporte da Microsoft
A aplicação Microsoft Authenticator ajuda-o a iniciar sessão nas suas contas quando estiver a utilizar a verificação de dois passos.
Xbox Support
Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.
Solucionar errores de Reproductor multimedia de Windows
Si encuentras errores con un tipo de archivo específico, es posible que te falte un códec u esté obsoleto. Para resolver esto, Comprueba las propiedades del archivo: Asegúrate de que tienes los códecs adecuados en el PC para reproducir tus archivos multimedia. Para comprobar el formato de archivo y la información del códec, haz clic con el botón derecho en el archivo multimedia ...
Where are my contacts in Mail for Windows 10? - Microsoft Support
Are you looking for Contacts in the Mail app for Windows 10? The Mail app uses the People app for Windows 10 to store contact information. When you open a new message in Mail for Windows 10, start typing a contact's name or email address and Mail for Windows 10 will search the People app and display a list of suggestions for you to choose from.
Applies To:
Mail for Windows 10
Diagnostic data in Microsoft 365 - Microsoft Support
Note: Diagnostic data may contain "personal data" as defined by Article 4 of the European GDPR, but it doesn't contain your name, your email address, or any content from your files.All diagnostic data Microsoft collects during the use of Microsoft 365 applications and services is pseudonymized, as defined in ISO/IEC 19944-1:2020, section 8.3.3.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, Outlook for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, OneDrive for Business, Excel 2021 for Mac, Word 2021 for Mac, Outlook 2021 for Mac, PowerPoint 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Excel 2019 for Mac, Word 2019 for Mac, Outlook 2019 for Mac, PowerPoint 2019 for Mac, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, OneDrive (work or school), Excel for iPad, Word for iPad, PowerPoint for iPad, OneNote for iOS, Excel for iPhone, Word for iPhone, PowerPoint for iPhone, OneDrive (home or personal), OneDrive for Mac, OneDrive for Windows, Visio Viewer for iPad
Use Game Mode while gaming on your Windows device
When you use Game Mode, Windows prioritizes your gaming experience by turning things off in the background. When you’re running a game, Game Mode:
View, edit, and manage video transcripts and captions
Upload captions and transcripts Upload your own WebVTT captions and transcript file by selecting Video settings in the upper right of the web player.Expand the Transcripts and captions section if closed, then select Upload.In the dialog that appears, select the language of the file you’re uploading.
Applies To:
Microsoft Stream, Stream on SharePoint