Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.

Microsoft account help and support. Get help with signing in, locked or compromised accounts, linked accounts, closing, reopening, and updating your security info and account profile.

If you weren't able to change your password. If you couldn't change your password this way, see Reset your Microsoft account password. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.

¿Está preparado para instalar? Antes de empezar, asegúrate de que tu PC o Mac cumple los requisitos del sistema.. Si ya ha canjeado una clave de producto, simplemente va a reinstalar las aplicaciones o sabe que tiene una licencia asignada a través del trabajo o la escuela, puede ir directamente a la sección iniciar sesión para descargar e instalar Microsoft 365 u Office.

注意: 如果你有多个一次性购买的 Office，并且安装 Office 后在激活时遇到问题，请参阅更改 Office 产品密钥。 如果你遵循软件许可条款中的转移条款，你可以将 Office 移动到另一台计算机，但是必须通过电话将其激活，然后从原来的计算机上卸载 Office。

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Windows devices may get new functionality at different times as Microsoft delivers non-security updates, fixes, improvements, and enhancements via several servicing technologies—including controlled feature rollout (CFR).. Windows will let you know if you need to restart your device to complete an update, and you can choose a time that works best for you to complete that update.

Lithium-ion batteries wear out over time, which can result in a battery not holding a charge for as long as it did when it was new. Keeping the battery charged to 100% all the time can cause it to deteriorate faster.

Узнайте, как изменить режим питания на компьютере Windows для сохранения заряда батареи, ограничения уведомлений и фоновых действий.

Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.