If the Encrypt contents to secure data check box is selected, you have to have the certificate that was used to encrypt the file or folder to be able to open it. In this situation, you should obtain the certificate from the person who created or encrypted the file or folder, or have that person decrypt the file or folder.

Learn how to view your PC information on Windows with Microsoft Support's step-by-step guide.

To add another account to OneDrive on your computer. If you already have a personal OneDrive account set up, you can only add work or school accounts.

After you send an email message, you might want to find that email and resend it or forward it to someone else. Outlook stores your messages in the Sent Items folder.If you don't see the Sent Items folder, you may need to change your Outlook settings.. You can find your Sent Items folder in your folder list.

Roaming of the work account's device certificate is not supported. The certificate, issued by "MS-Organization-Access", is stored in the Personal (MY) certificate store of the current user and on the local machine.

To edit a PDF, open it in Word. This works best with PDFs that are mostly text. PDFs of book chapters or something that looks like a manuscript from a copier won't be formatted well in Word.

To find Sync settings, select Start , then select Settings > Accounts > Sync your settings . Choose from settings such as language preferences, passwords, and color themes. If you turn on Other Windows settings, Windows also syncs some device settings (for things like printers and mouse options), File Explorer settings, and notification preferences.

On the Outlook status bar, if you see Disconnected, Working Offline, or Trying to connect…, then Outlook can't reach the email server to send your mail.. To fix this problem, on the ribbon, select the Send/Receive tab, then, in the Preferences group, select Work Offline to toggle between offline mode and online mode.You may need to open the message and send it again or choose Send/Receive.

Use the Windows Quick Assist app to get help with a computer problem from family or friends or help them out. Quick Assist uses a remote connection, so remember to only use it with people you trust, since they can see your computer screen or control your PC (if you allow it).

Get a free version of Microsoft Teams (for work, school, or friends and family) If you don’t have Microsoft 365 and you don’t use a business or school account, you can get a basic version of Microsoft Teams.