Note: Use these steps for Windows programs.If you're having problems with an app you got from Microsoft Store, go to Fix problems with apps from Microsoft Store.

If you forgot your PIN and need to reset it, you can do so from the Windows sign-in screen. Look below the PIN text box: If you see I forgot my PIN , select it and follow the instructions to reset your PIN.If there are multiple accounts on the device, choose the one you need to reset.

Check the cables (for wired printers). Make sure that the printer's USB cable is properly connected from the printer to your PC. If your USB isn’t recognized, see Automatically diagnose and fix Windows USB problems. Check the wireless connection (for wireless printers).Do one of the following:

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Notes: If you don't see Go to Microsoft Store on the Activation page, contact your organization's support person.. If you made a substantial hardware changes to your device (such as replacing the motherboard) and you have a valid product key, try to activate Windows by phone.

Get info on how to find your IP address in Windows. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Turn on your Xbox Wireless Controller by pressing the Xbox button .; Press and hold the Pair button on your controller for three seconds (the Xbox button will start flashing rapidly).; On your PC, press the Start button , then choose Settings > Devices > Bluetooth & other devices (on Windows 11: Settings > Bluetooth & devices).; Turn on Bluetooth. ...

你可以使用安装介质（U 盘或 DVD）来安装 Windows 的新副本、执行全新安装或重新安装 Windows。 要创建安装介质，请转到软件下载网站，你可以在这里找到分步说明。 在该网站上，你可以选择 Windows 版本，并使用 U 盘或 DVD 创建自己的安装介质。

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Access, download, or run the Surface app and the Surface Diagnostic Toolkit to help find and solve Surface problems.