Note: If a compatibility issue has been identified on your device that would disrupt your experience using Windows 11, we will temporarily delay your upgrade until the issue is resolved.Compatibility safeguard holds help ensure you have the best experience possible when upgrading and your productivity is not disrupted if critical apps or drivers are not yet compatible.

If you’re having sound or audio problems, the following suggestions might help. The tips are listed in order, so start with the first one, see if that helps, and then continue to the next one if it doesn’t.

How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.

To create the installation media, here's what you'll need: A PC with a reliable internet connection. The download time will vary, depending on your internet connection.

Where can I find my BitLocker recovery key? BitLocker likely ensured that a recovery key was safely backed up prior to activating protection. There are several places that your recovery key may be, depending on the choice that was made when activating BitLocker:

Note: The best and safest way to get driver updates in Windows is always through Windows Update.If you are having problems with Windows Update, you might see if any of the links at Update Windows can help you out first.

Use your scanner and download an app from Microsoft Store to scan a document or picture to your PC.

Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the issue.

Observações: Sua senha de Hotmail ou Outlook.com é a mesma que a senha da Conta Microsoft. Se você puder entrar, mas estiver tendo problemas com Outlook.com, marque o status de serviço.Se o status não for verde, aguarde até que o serviço esteja funcionando normalmente e tente outra vez.

This article applies if you’ve recently made changes to your device hardware and are trying to upgrade to Windows 11. Hardware changes might affect your upgrade eligibility, though you’ll need to take a few steps to see your updated eligibility in Settings.