If your Surface still didn't turn on after charging it and trying the keyboard and tablet shortcuts, you can try to force a shutdown, then restart. Here's how: Press and hold the power button until the logo screen appears (about 20 seconds). See Force a shut down and restart your Surface for more info.

Cause: Your network connection is unavailable. Solution: Make sure that your computer is connected to the network. For instructions on checking the status of your network connections, see Mac OS Help. Or, you can contact your Exchange server administrator or your network administrator.

A Blue cloud or a cloud with an arrow icon next to your OneDrive files or folders indicates that the file is only available online. Online-only files don’t take up space on your computer. You can’t open online-only files when your device isn’t connected to the Internet. Learn more about OneDrive Files On-Demand.

Note: Mac trackpads don't support zoom in meetings. If you're on a Mac, use one of the other options. If you're using Linux, giving and taking control of shared content isn't available at this time. Open shared content in new window.

Last reviewed December 2nd, 2022. Microsoft 365 Groups is a service that works with the Microsoft 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.

Solution 4: Reset Surface. If you’re still having a problem with your touchscreen, try resetting your Surface. To learn how, see Restore or reset Surface for Windows and follow the recommended steps for "Reset this PC.". After the reset and device setup, use touch to open an application like Microsoft Edge or another web browser, and try to scroll pinch to zoom, swipe in from the right, and ...

To avoid this message, you must install and run a supported operating system. When your device isn't joined to your network. If you get the You can't get there from here message saying that your device is out-of-compliance with your organization's access policy, make sure you've joined your device to your organization's network.

If our automated tool can't fix your issue, or if you'd like to fix it yourself, see the next section. Let us fix your issue Download Support and Recovery Assistant for Microsoft 365. Start Outlook in safe mode and disable add-ins. Sometimes add-ins can conflict with Outlook. Starting Outlook in safe mode, which starts Outlook without add-ins ...

After you turn on two-step verification or set up the Authenticator app, you may run into issues if you use older devices (like Xbox 360 or a mail-sending security camera) that don't support two-step verification. For those devices, you can sign in with an app password instead. An app password is a long, randomly generated password that you provide only once instead of your regular password ...

If you're having trouble launching Microsoft Store, here are some things to try: Reset the Microsoft Store cache: Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.