Note: Use these steps for Windows programs.If you're having problems with an app you got from Microsoft Store, go to Fix problems with apps from Microsoft Store.

Step 2: Back up your folders. Windows Backup is an easy, single stop for all of your backup needs. Your free Microsoft account comes with 5 GB of OneDrive cloud storage (and more storage is available if you need it), and backing up your folders syncs the folders you specify to your OneDrive account, making them instantly accessible on all computers that you use with this Microsoft account.

Turn your PC off completely. To shut down, select Start and then select Power > Shut down.. Sleep. Sleep uses very little power, your PC starts up faster, and you’re instantly back to where you left off.

If you need instructions for adding an email account using advanced settings, go to Use advanced setup to add a POP or IMAP email account in Outlook for PC. Outlook won't accept my password. If Outlook won’t accept your password and you know you’re using the right password for your Gmail account, you might have an older version of Outlook that doesn't currently support this faster Gmail ...

If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

OneDrive not connected. If you cannot sign in to your OneDrive sync app, or you see a message saying OneDrive is not connected, let our troubleshooter guide you through the steps to get syncing again, or follow the steps below.

Force a restart. Select Start > Power > Shut down and wait a moment for your Surface to shut down. Then press and hold the power button for 20 seconds. If you see the logo screen appear after a few seconds, continue to hold for the full 20 seconds until you see the logo screen again.

I know which version I want. How do I install it? The 64-bit version of Microsoft 365 is automatically installed unless you explicitly select the 32-bit version before beginning the installation process.. To install either the 32 or 64-bit version of Microsoft 365, Office 2021, or Office 2019, follow the steps in Install Office on a PC.

Windows 11 is designed to bring you closer to what you love and is releasing at a time when the PC is playing an even more central role in the way we connect, create and play.

Learn how to open MSConfig in Windows 10 using the taskbar search bar and access system configuration.