Note: Use these steps for Windows programs.If you're having problems with an app you got from Microsoft Store, go to Fix problems with apps from Microsoft Store.

OneDrive not connected. If you cannot sign in to your OneDrive sync app, or you see a message saying OneDrive is not connected, let our troubleshooter guide you through the steps to get syncing again, or follow the steps below.

Important: You won't lose files or data by resetting OneDrive on your computer.Resetting OneDrive only disconnects all your sync connections (including personal and work or school).

Save to a file - You can save your recovery key as a plain text file on any device. If you need that file in the future just open it with any text editor like Notepad or Microsoft Word and you'll be able to read the key.

信息类型. 将删除的内容. 存储的内容. 浏览历史记录. 所访问站点的 url，以及每次访问的日期和时间。 在你的设备上（如果打开了同步，则在所有已同步设备上）

An upgrade moves your PC from a previous version of Windows—such as Windows 7 or Windows 8.1—to Windows 10. An upgrade can take place on your existing device, though Microsoft recommends using Windows 10 on a new PC to take advantage of the latest features and security improvements.

Step 2: Back up your folders. Windows Backup is an easy, single stop for all of your backup needs. Your free Microsoft account comes with 5 GB of OneDrive cloud storage (and more storage is available if you need it), and backing up your folders syncs the folders you specify to your OneDrive account, making them instantly accessible on all computers that you use with this Microsoft account.

Check the Xbox services, games, and apps for any service outages.

To reset your PC, go to Start > Settings > System > Recovery .Next to Reset this PC , select Reset PC.Then, select Keep my files, choose cloud or local, change your settings, and set Restore preinstalled apps? to No.. Open Recovery settings

Note: Recovery drives created and used on machines with the April 9, 2024 security update and the revocation policy applied may be impacted.For more, see KB5025885: How to manage the Windows Boot Manager revocations for Secure Boot changes associated with CVE-2023-24932.