When you back up your files, apps, and settings in the cloud using your Microsoft account, you get 5 GB of free cloud storage and other benefits that protect your files with the latest security and make everyday tasks easier.

Use the Windows Quick Assist app to get help with a computer problem from family or friends or help them out. Quick Assist uses a remote connection, so remember to only use it with people you trust, since they can see your computer screen or control your PC (if you allow it).

Use OneDrive as a cloud backup to share your files and folders with others. Learn how to control permissions, allow editing, or set expiration dates.

Learn how to turn on device encryption, or standard BitLocker encryption in Windows.

An upgrade differs from an update in that it moves your PC from a previous version of Windows—such as Windows 10—to Windows 11. This FAQ is intended to answer questions about upgrading to Windows 11.

When your camera isn't working in Windows 11, it might be missing drivers after a recent update. It's also possible that your antivirus program is blocking the camera, your privacy settings don't allow camera access for some apps, or there's a problem with the app you want to use.

To open up your webcam or camera, select the Start button, then select All apps, and then select Camera in the list of apps. If you have multiple cameras, you can switch between them by selecting Change Camera at the top right once the Camera app is opened.. Open Camera. Looking for other camera info?

We recommend always having the latest version of Windows installed to make sure you get the best experience with the Phone Link .

The Microsoft Teams web app works for most desktop browsers, including Chrome, Firefox, and Internet Explorer.

There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.