This article is for Outlook.com. If you're using Outlook for Windows, see Fixes or workarounds for recent issues in Outlook for Windows.. If you're having problems accessing Outlook.com, you can see the status of Microsoft Office Online Services at the Service Health portal.. If you're having problems sending or receiving email, read how to Fix Outlook.com email sync issues.

To reset your PC, go to Start > Settings > System > Recovery .Next to Reset this PC , select Reset PC.Then, select Keep my files, choose cloud or local, change your settings, and set Restore preinstalled apps? to No.. Open Recovery settings

Tip: You can also format your text.Highlight a word or words in your title or questions, and then choose any of the following: Bold (keyboard shortcut - CTRL/Cmd+B), Italic (keyboard shortcut - CTRL/Cmd+I), Underline (keyboard shortcut - CTRL/Cmd+U), Font color, Font size, Numbering, or Bullets.

Note: If you signed in with a Microsoft account such as an Outlook.com, Hotmail, Live, or MSN email account instead of your work or school account, sign out, and then sign in again using the correct account. Not sure which account you're signed in with? Select Account manager in the Outlook navigation header. If you're not signed in with the account you want, select Sign out and start the ...

Learn how to use Remote Desktop in Windows. On your Windows, Android, or iOS device: Open the Remote Desktop app (available for free from Microsoft Store, Google Play, and the Mac App Store), and add the name of the PC that you want to connect to (from Step 1). Select the remote PC name that you added, and then wait for the connection to complete.

Download Microsoft Edge, Microsoft Launcher, or Link to Windows from the Google Play Store and sign in with your Microsoft account.

Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.

If you're running Windows 8.1 or earlier, or if your PC doesn't meet the minimum system requirements to run Windows 11, consider moving to a new Windows 11 device. Find a PC that meets your needs. Set up your Microsoft account to transfer files and favorites. One account connects your device across Microsoft apps and services like Microsoft 365, OneDrive, Edge, and Microsoft Store.

If you encounter issues while using messages, our troubleshooting tips may help. Adding media to your conversations. Below the message box are three buttons to help you insert content into your message.

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