Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.

Use the Windows Quick Assist app to get help with a computer problem from family or friends or help them out. Quick Assist uses a remote connection, so remember to only use it with people you trust, since they can see your computer screen or control your PC (if you allow it).

Learn how to use Remote Desktop in Windows. On your Windows, Android, or iOS device: Open the Remote Desktop app (available for free from Microsoft Store, Google Play, and the Mac App Store), and add the name of the PC that you want to connect to (from Step 1). Select the remote PC name that you added, and then wait for the connection to complete.

When prompted, enter the product key. You can find the product key on the sticker on the CD case or other packaging. If you need help, see Find your Product Key for Office 2007.

An upgrade differs from an update in that it moves your PC from a previous version of Windows—such as Windows 10—to Windows 11. This FAQ is intended to answer questions about upgrading to Windows 11.

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

Repair or reset Windows Media Player: If Windows Media Player is not working properly, you can try to repair or reset it to its default settings.To do this, Select Start > Settings > Apps > Installed Apps.. Scroll down and click the three horizontal dots next to Windows Media Player and choose Advanced options, and click the Repair or Reset button. Note that resetting Windows Media Player will ...

In the search box on the taskbar, type Manage BitLocker and then select it from the list of results. Or, select the Start button, and then under Windows System, select Control Panel.In Control Panel, select System and Security, and then under BitLocker Drive Encryption, select Manage BitLocker. Note: You'll only see this option if BitLocker is available for your device.

If Windows Update finds an updated driver, it will download and install it, and your printer will automatically use it. If a device driver couldn’t be installed automatically, there may be an optional driver available that your printer can use.

Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2