Tips: While signing in, select Yes at the "Stay signed in?" prompt if you want to go straight to your mailbox next time (not recommended for shared computers). Alternatively, check the "Don't show this again" box and select No to be prompted for your password each time.. If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter.

In Windows 11, ensure that Camera access, Let apps access your camera, and the individual toggle for the Microsoft Store app you wish to use is turned on. If you do not see the app or website you're looking for in the list, it's likely a desktop app. Desktop apps cannot be individually toggled, but access for those apps can be controlled using Let desktop apps access your camera.

When you delete an online-only file from your device, you delete it from your OneDrive on all devices and online. You can restore deleted files and folders from your OneDrive recycle bin on the web for up to 30 days for items stored in OneDrive personal (when you're signed in with a Microsoft account), or for up to 93 days for items stored in OneDrive for work or school or SharePoint in ...

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Get Microsoft billing support. Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.

The exception to this is if you turn off the setting that disables all non-essential connected experiences. The service that roams your privacy settings across devices is also turned off by that switch, so when that setting is off your settings will not roam to, or from, that particular device.

How does multifactor authentication work? Let's say you're going to sign into your Microsoft account or work or school account, and you enter your username and password.If that's all you need then anybody who knows your username and password can sign in as you from anywhere in the world!

Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.

Learn how to tell if your Office software is genuine. To help determine if your Microsoft software is genuine, go to our How to Tell site for more information. Here you'll learn about authentic packaging, including what to look for with product key labels, and Certificate of Authenticity (COA), how to report counterfeit software, and find out what your shopping and licensing options are.

Notes: If you can't use your camera to scan a QR Code, click Can't scan the image on your PC and tap Enter code manually on your mobile.. If you are allowed by your admin to use phone sign-in using Authenticator, you'll be able to go through device registration to get set up for passwordless phone sign-in and Azure AD Multi-Factor Authentication.