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Learn how to switch Outlook from working offline to online with your mail server on Microsoft Support.

If the self-help answers don't resolve your issue, try a different search, or scroll to the bottom of the Help pane and, under Still need help?, select Yes.

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Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2

Your Outlook mailbox is only so big, and it’s a good bet that you won’t stop getting email anytime soon. To keep it from filling up, you can move old items you want to keep to an archive, a separate Outlook Data File (.pst) that you can open from Outlook any time you need it.

If you're unable to open and view the notebook in OneNote for the web, the source of the sync problem is likely with your server. If your notebook is stored on OneDrive, check our Service Status page for any known interruptions or outages. If your notebook is stored on SharePoint, you'll need to contact your administrator to report and troubleshoot the problem.

When you initially setup your Windows device, you might have opted to use a local account instead of a Microsoft account. The main difference between a local account and a Microsoft account is that a local account is specific to one device, while a Microsoft account can be used across multiple devices and Microsoft services.

Helping users safely navigate web, app, and game content is one of Microsoft’s top priorities. If you live in a region that requires permission to create an account and access Microsoft services, you may be prompted to request or give parental consent.