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If your PC is running slowly, the following suggestions might help speed things up. The tips are listed in order, so start with the first one, see if that helps, and then continue to the next one if it doesn’t.

Look in the Surface app. The easiest way to find which Surface model you have is to use the Surface app. It shows the model name of your Surface device and each Surface accessory.

For a black screen, use the following keyboard shortcut: Windows logo key + Ctrl + Shift + B.

Windows 8.1 Windows 8.1 Enterprise Windows 8.1 Pro Windows 8 Windows 8 Enterprise Windows 8 Pro Windows RT Windows 7 Enterprise Windows 7 Home Basic Windows 7 Home Premium Windows 7 Professional Windows 7 Starter Windows 7 Ultimate Windows Server 2008 R2 Datacenter Windows Server 2008 R2 Enterprise Windows Server 2008 R2 for Itanium-Based Systems Windows Server 2008 R2 Standard Windows Vista ...

That verification method isn’t working right now: Sometimes the block may be tied to the verification method you are using.Try using another verification method connected to your account. For example, if you are using SMS to verify yourself and are hitting a block, try using an alternate email that is connected to the account to receive your authorization code.

Here's more info on what permissions allow an app to do: Access all your files, peripheral devices, apps, programs, and registry: The app has the ability to read or write to all your files (including documents, pictures, and music) and registry settings, which allows the app to make changes to your computer and settings. It can use any peripheral devices that are either attached or part of ...

To add another account to OneDrive on your computer. If you already have a personal OneDrive account set up, you can only add work or school accounts.

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

Windows Media Player is available for Windows-based devices. Use this table to find the right version of the Player for your system. (If you've got a Mac, you can download Windows Media Components for QuickTime to play Windows Media files.)