At Microsoft, we're guided by our AI principles, our Responsible AI Standard, and decades of research on AI, grounding, and privacy-preserving machine learning.Data privacy and security is a key principle of responsible AI. We aim to help our customers use our AI products responsibly, sharing our learnings, and building trust-based partnerships.

If you're having trouble using the Outlook for Android mobile app, Open an in-app Outlook support ticket. If you have a work or school account that uses Microsoft 365 for business or Exchange-based accounts, there may be additional requirements set by your IT admin.

Note: For the app, if you select multiple files, they will download together as a single zipped folder.All files will download to the app downloads folder (a sub-folder within the Downloads folder on your computer). For Windows phones, if you select multiple files, they will download individually.

Microsoft account help and support. Get help with signing in, locked or compromised accounts, linked accounts, closing, reopening, and updating your security info and account profile.

If you are having trouble with the camera in Microsoft Teams, we have some suggestions to help you get back on track. Solutions include: closing camera-related apps, updating device drivers, checking privacy settings.

Solution 4: Reset Surface. If you’re still having a problem with your touchscreen, try resetting your Surface. To learn how, see Restore or reset Surface for Windows and follow the recommended steps for "Reset this PC.". After the reset and device setup, use touch to open an application like Microsoft Edge or another web browser, and try to scroll pinch to zoom, swipe in from the right, and ...

Here’s how to reinstall Microsoft Edge whether you’re a Windows or Mac user: Open any working browser. (Note: If you’re a Windows user and your Microsoft Edge is not currently functioning, to open Internet Explorer, type IE in the search box on the taskbar and then select Internet Explorer from the results.Or press the Windows logo key on your keyboard and then type IE in the search bar.)

To learn more about changing mic settings in Microsoft Teams (free), see Manage your device settings in Microsoft Teams (free). Check your microphone. Some devices have a physical mute option on the device itself, so check that your headphone boom is not in the mute position (usually upright or away from your mouth), or that your external mic's physical mute button is not turned on.

After you turn on two-step verification or set up the Authenticator app, you may run into issues if you use older devices (like Xbox 360 or a mail-sending security camera) that don't support two-step verification. For those devices, you can sign in with an app password instead. An app password is a long, randomly generated password that you provide only once instead of your regular password ...

Training: Watch this video to learn how to switch your Outlook calendar view between day, week, or month views, change the week displayed, and see different shared calendars.