This article applies if you’ve recently made changes to your device hardware and are trying to upgrade to Windows 11. Hardware changes might affect your upgrade eligibility, though you’ll need to take a few steps to see your updated eligibility in Settings.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Important: The following steps apply only to devices currently running an activated copy of Windows 11 Home.If you’re not activated, we recommend you activate Windows 11 Home first. For more info, see Activate Windows.

Learn how to find your Windows product key for activation or when to use a digital license instead.

As you're getting your Microsoft 365 business subscription set up, you'll want to download and install your Microsoft 365 apps, like Word, Excel, Microsoft Teams, and PowerPoint, on your PC or Mac.

Where can I find my BitLocker recovery key? BitLocker likely ensured that a recovery key was safely backed up prior to activating protection. There are several places that your recovery key may be, depending on the choice that was made when activating BitLocker:

Important: you should limit the number of administrators on your Windows device because administrators have complete control over the system.Administrators can change settings, install software, and access all files. If too many people have this level of access, it could lead to security risks like malware installation or unwanted changes to your system.

Learn how to update Windows to ensure your device operates smoothly and securely with the latest features.

Learn how to access the Control Panel in Windows for managing your system settings and programs.

Types of info. What will be deleted. Where it's stored. Browsing history. The URLs of sites you've visited, and the dates and times of each visit. On your device (or, if sync is turned on, across your synced devices)