Use your scanner and download an app from Microsoft Store to scan a document or picture to your PC.

Where can I find my BitLocker recovery key? BitLocker likely ensured that a recovery key was safely backed up prior to activating protection. There are several places that your recovery key may be, depending on the choice that was made when activating BitLocker:

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Find your Windows settings in a snap! Select the Start button, then select Settings .From there, browse the categories or use search to find what you're looking for.

Note: The best and safest way to get driver updates in Windows is always through Windows Update.If you are having problems with Windows Update, you might see if any of the links at Update Windows can help you out first.

If you're running Windows 8.1 or earlier, or if your PC doesn't meet the minimum system requirements to run Windows 11, consider moving to a new Windows 11 device. Find a PC that meets your needs. Set up your Microsoft account to transfer files and favorites. One account connects your device across Microsoft apps and services like Microsoft 365, OneDrive, Edge, and Microsoft Store.

Note: To upgrade to Windows 11, devices should meet the Windows 11 minimum system requirements.Some Windows 10 features aren't available in Windows 11. System requirements to experience some Windows 11 features and apps will exceed the Windows 11 minimum system requirements.Find Windows 11 specs, features, and computer requirements

Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the issue.

If you think someone might have unauthorized access to your account, we can protect you by signing you out from all of your trusted devices. Within 24 hours, you will be signed out of browsers, apps and anywhere else your account is used to sign in, except an Xbox console.

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