Check the device. If the device doesn't appear to work at all (no lights appear on the device when it’s plugged in, or the cursor doesn't move or doesn't appear on the screen), connect the device to another PC and make sure the device works on that PC.

Published August 2021. This article is intended for users who are not able to upgrade to Windows 11 because their PC is not currently Secure Boot capable.

Note: Microsoft is updating the way we ask for permission to use your voice data to improve Microsoft products that use our speech recognition technology.This may impact the data you see on your privacy dashboard. To learn more about these changes, see How does Microsoft protect my privacy while improving its speech recognition technology?

Track your tasks in My Tasks. Planner offers a purpose-built My Tasks view, designed to centralize all the tasks relevant to you. My Tasks is organized into four distinct views, each serving a unique purpose: Private tasks: Private tasks is a place for you to quickly jot down tasks at the speed of thought.This is a place where you can create tasks that do not belong to a plan yet.

Find out how to use Game Bar to capture game play, chat with friends, track achievements, and more.

Is it available on my device? BitLocker encryption is available on supported devices running Windows 10 or 11 Pro, Enterprise, or Education. On supported devices running Windows 10 or newer BitLocker will automatically be turned on the first time you sign into a personal Microsoft account (such as @outlook.com or @hotmail.com) or your work or school account.

Here are some solutions to common problems with the new Microsoft Edge . If Microsoft Edge keeps crashing. If you can't open Microsoft Edge, or if it opens briefly and then closes, or if you’re unable to open specific webpages, here are some things you can try.

Training: Watch and learn how to create a PowerPoint presentation, add/format text, and add pictures, shapes, and/or charts.

Sign out of your account and then sign in to your new account. If everything is fixed, move your personal data and files to the new account. To move your personal files from your old account to your new account, try opening File Explorer, expanding This PC > OSDisk (C:), and looking in the Users folder, where you should see folders for both accounts.

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