This article is for Outlook.com. If you're using Outlook for Windows, see Fixes or workarounds for recent issues in Outlook for Windows.. If you're having problems accessing Outlook.com, you can see the status of Microsoft Office Online Services at the Service Health portal.. If you're having problems sending or receiving email, read how to Fix Outlook.com email sync issues.

Check the device. If the device doesn't appear to work at all (no lights appear on the device when it’s plugged in, or the cursor doesn't move or doesn't appear on the screen), connect the device to another PC and make sure the device works on that PC.

To pin Quick Assist to your taskbar so you can quickly get back to it, after Quick Assist is open, right-click (or press and hold) the icon on your taskbar > Pin to taskbar. If the old app icon still appears on your device, make sure you select the new app icon.

Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.

Repair programs in Control Panel. Select the Advanced options link under the name of the app (some apps don't have this option). On the page that opens, select Repair if it's available.If it isn't available or doesn't fix the problem, select Reset.

If you purchase DLC and add-ons for a game that later leaves the catalog, your DLC and add-ons will not be removed. However, to continue playing the DLC and add-ons, you’ll need to purchase a digital copy of the game from the Xbox app for Windows or the Microsoft Store, play from a disc, or obtain another form of entitlement to continue playing the game

I know which version I want. How do I install it? The 64-bit version of Microsoft 365 is automatically installed unless you explicitly select the 32-bit version before beginning the installation process.. To install either the 32 or 64-bit version of Microsoft 365, Office 2021, or Office 2019, follow the steps in Install Office on a PC.

重要: 在选择从媒体启动之前，应验证设备是否满足最低系统要求，因为满足后才允许安装 Windows 11，如果你至少具有 TPM 1.2（而不是最低系统要求的 TPM 2.0），它将不会根据处理器的系列和模型验证处理器是否在批准的 CPU 列表上。

Virtualization lets your PC emulate a different operating system, like Android™ or Linux. Enabling virtualization gives you access to a larger library of apps to use and install on your PC.

你可以使用安装介质（U 盘或 DVD）来安装 Windows 的新副本、执行全新安装或重新安装 Windows。 要创建安装介质，请转到软件下载网站，你可以在这里找到分步说明。 在该网站上，你可以选择 Windows 版本，并使用 U 盘或 DVD 创建自己的安装介质。