Email addresses and phone numbers associated with your Microsoft account are called aliases and they use the same contacts, online storage, subscriptions, and account settings.

Important: We recommend that you watch the video below and review the guidance for filling out the recovery form before trying the form again.. If you are unable to use the account recovery form because you don't recognize the additional account security information, use our Sign-In Helper.. To protect your account and its contents, our support agents and advocates are not allowed to send ...

Important: Steps may be different between new and classic Outlook for Windows. To determine which version of Outlook you're using, look for File on the ribbon.If there's no File option, follow the steps under the New Outlook tab. If the File option appears, select the tab for Classic Outlook.

If you can’t locate a lost file from your backup, then you can use Windows File Recovery, which is a command line app available from the Microsoft Store.Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin.

Learn how to sign in or out of your Outlook.com, Hotmail, Live, or MSN email account with Microsoft Support's step-by-step guide.

Uninstall from the Start menu. Select Start > All apps and search for the app in the list shown.

On the Outlook status bar, if you see Disconnected, Working Offline, or Trying to connect…, then Outlook can't reach the email server to send your mail.. To fix this problem, on the ribbon, select the Send/Receive tab, then, in the Preferences group, select Work Offline to toggle between offline mode and online mode.You may need to open the message and send it again or choose Send/Receive.

How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.

Windows Hello enables a sign in experience using facial or fingerprint recognition, or a PIN. While it offers a convenient and secure way to access your device, you might sometimes encounter sign in issues.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.