Check the device. If the device doesn't appear to work at all (no lights appear on the device when it’s plugged in, or the cursor doesn't move or doesn't appear on the screen), connect the device to another PC and make sure the device works on that PC.

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The files on your OneDrive are private until you share them. Keep in mind that when you share folders with Edit permissions, people you share with can add the shared folders to their own OneDrive.. This lets them keep the folder alongside their own folders and items, easily move items between folders, and more easily work on it offline.

Looking for a long-lost app or program? There are several ways you can find what you need. Select Start , and then scroll through the alphabetical list on the left (if your Start screen is set to show as full screen, select All apps, and then scroll through the list).

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Find out how to use Game Bar to capture game play, chat with friends, track achievements, and more.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

You can use any phone number that can receive text messages; it doesn’t need to be associated with your account. We won't use or give out the phone number, and the code sent to it will expire after 10 minutes.

Going passwordless refers to removing your password and using a passwordless method to sign in instead. Passwordless solutions such as Windows Hello, the Microsoft Authenticator app, SMS or Email codes, and physical security keys provide a more secure and convenient sign-in method. While passwords can be guessed, stolen, or phished, only you can provide fingerprint authentication, or provide ...

If you're having trouble launching Microsoft Store, here are some things to try: Reset the Microsoft Store cache: Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.