如果无法登录到Microsoft帐户，大多数问题都可以通过登录帮助程序工具进行识别。 该工具将要求你输入尝试登录时使用的电子邮件地址或移动电话号码，并检查你提供的详细信息。

Text recognition in images is enhanced, including handwriting recognition, and overall image descriptions are better. To experience the improved experience, navigate to any image and, while the image is in focus, execute the keyboard combination "Narrator key+CTRL+d “. . An active internet connection is necessary for this feature, and Narrator settings must have the option to obtain Image ...

如果遇到未从 中安装的应用的问题Microsoft Store，请确保 允许桌面应用访问相机已打开。无法关闭单个桌面应用的相机访问权限。 Internet 浏览器（如 Microsoft Edge）和许多视频会议应用（如 Microsoft Teams）是需要启用此设置的桌面应用。

When you send a message to a person or organization that isn’t an Outlook contact, the recipient email address isn’t added to the Safe Senders List.This means that when the recipient replies to your message, the reply message might be moved to the Junk E-Mail folder.

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TPM (受信任的平台模块) 可用于提高电脑的安全性。 它可由 BitLocker 驱动器加密、Windows Hello 等服务用于安全地创建和存储加密密钥，以及确认设备上的操作系统和固件符合要求，并且未被篡改。. 通常，它是母板上单独的芯片，但 TPM 2.0 标准允许 Intel 或 AMD 等制造商将 TPM 功能构建到芯片组中，而无 ...

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解决激活错误. 如果 Microsoft 365 无法激活，其最后会变为未授权，且 Microsoft 365 的所有编辑功能都会被禁用。 Microsoft 可能由于多种原因变为未授权。

查看保修条款，检查维修状态并了解微软设备或配件的保护计划。