Important: Before trying any of the solutions below, make sure you back up your personal files. You can back up your Windows PC, or insert a USB drive and use File Explorer to drag and copy important files to the USB drive.If you’re signing into Windows with a Microsoft account, your system settings will be automatically restored after updating, once you’re connected to the internet.

Turn your PC off completely. To shut down, select Start and then select Power > Shut down.. Sleep. Sleep uses very little power, your PC starts up faster, and you’re instantly back to where you left off.

Windows Mail and Calendar apps. If you're using Windows Mail and Calendar and your accounts are supported in new Outlook, you will see a toggle in the upper right of the Mail app in Windows 10 and 11 to Try the new Outlook.. This option downloads the new app and switches your preferred email client.

If you weren't able to change your password. If you couldn't change your password this way, see Reset your Microsoft account password. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.

If you're trying to add your Outlook.com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. You can find them below or by viewing them in your Outlook.com settings.. Outlook and Outlook.com may be able to detect your account's mailbox settings automatically, but for other non-Microsoft accounts, you may need to contact your email provider for their settings.

If you forgot your PIN and need to reset it, you can do so from the Windows sign-in screen. Look below the PIN text box: If you see I forgot my PIN , select it and follow the instructions to reset your PIN.If there are multiple accounts on the device, choose the one you need to reset.

Right-click the app, select More, and then select Open file location.This opens the location where the shortcut to the app is saved. If there isn't an option for Open file location, it means the app can't run at startup.

Features with audio and video functionality.. Many features that come as part of Windows can be used to view or play video or audio content. Here are some examples: OneNote app (lets people record or play audio), Microsoft Edge web browser (lets people play audio and video content on the internet), the Photos app, the OneDrive app, and others.

Step 2. Install Office. Select the Microsoft 365 folder from the virtual drive and then double-click either the Setup32.exe to install the 32-bit version of Microsoft 365, or Setup64.exe to install the 64-bit version to begin the offline installation. If you're not sure which version is right for you, see Choose the 64-bit or 32-bit version of Office. ...

Open User Accounts by clicking the Start button , clicking Control Panel, clicking User Accounts and Family Safety, clicking User Accounts, and then clicking Manage another account .. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.