Tip: If you installed the Microsoft 365 apps as part of a suite, such as Office Home and Student or Microsoft 365, search for the suite name.For stand-alone apps search by the app name, such as Project or Visio. In most cases you can't uninstall an individual app if it's included in your Microsoft 365 suite.

2. Verify your identity. For your protection, Microsoft must verify your identity before you can proceed with resetting your password. Choose how you want to receive a verification code.

Check the Xbox services, games, and apps for any service outages.

Note: The scan creates a backup file during the repair process.To change the default name or location of this backup file, in the Enter name of backup file box, enter a new name, or choose Browse to select the file you want to use. You may need to run the tool several times in order to repair your Outlook Data File.

Press the Start button , and then enter store into the search bar.; Choose Microsoft Store from the results to open the app.; Select your account in the top-right corner of the screen, and then select Redeem code or gift cards.; Enter the 25-character code, select Next, and then follow the prompts.

Tip: If you have a Microsoft 365 Family subscription, people you've shared the subscription with can also set up a personalized email address with your connected domain.After you've set up your domain, people you've shared with will see an option to add a personalized email address in the premium features section of Outlook settings.

Learn how to find your Windows product key for activation or when to use a digital license instead.

Most software that you buy directly from Microsoft, like Office, Windows, and Xbox games, comes as a digital download that you can download, install, or reinstall.

If you think someone might have unauthorized access to your account, we can protect you by signing you out from all of your trusted devices. Within 24 hours, you will be signed out of browsers, apps and anywhere else your account is used to sign in, except an Xbox console.

An upgrade differs from an update in that it moves your PC from a previous version of Windows—such as Windows 10—to Windows 11. This FAQ is intended to answer questions about upgrading to Windows 11.