The toolkit checks for updates and checks different parts of your Surface. You can skip the tests that don't apply to your issue. Tests include:

使用 Windows 设置应用更改桌面背景和颜色。

Get help with signing in, changing passwords, creating and sending mail, deleting mail, creating folders, and more in Outlook on the web.

Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).

Important: You won't lose files or data by resetting OneDrive on your computer.Resetting OneDrive only disconnects all your sync connections (including personal and work or school).

Method. Used for. Authenticator app. Two-factor verification and password reset authentication. Text messages. Two-factor verification and password reset authentication.

Windows Hello 是登录到 Windows 设备的一种更个性化、更安全的方式。 在 Windows Hello 中，你可以使用面部识别、指纹或 PIN 登录，而不是使用密码。

Scenario. Description. Recommended Solution. Add Teams meeting add-in for Outlook. Helps fix the issue where teams meeting add-in is missing or is not loaded, preventing you from creating teams meeting from Outlook.

Get more out of your email with Outlook.com. We've streamlined search to make it easier than ever to find what you're looking for. New features like Files and attachment previews let you see your pictures and files without leaving your inbox.

Is it available on my device? BitLocker encryption is available on supported devices running Windows 10 or 11 Pro, Enterprise, or Education. On supported devices running Windows 10 or newer BitLocker will automatically be turned on the first time you sign into a personal Microsoft account (such as @outlook.com or @hotmail.com) or your work or school account.