If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide.

If Windows Update finds an updated driver, it will download and install it, and your printer will automatically use it. If a device driver couldn’t be installed automatically, there may be an optional driver available that your printer can use.

Note: The scan creates a backup file during the repair process.To change the default name or location of this backup file, in the Enter name of backup file box, enter a new name, or choose Browse to select the file you want to use. You may need to run the tool several times in order to repair your Outlook Data File.

The easiest way to get language packs for Windows 8.1 and Windows RT is to download and install them using the Language Control Panel. Download and install additional languages to view menus, dialog boxes, and other user interface items in your preferred language.

Using Authenticator as a way to sign in. If you have turned on passwordless, two-step, or multi-factor authentication for your account, use the following steps to sign-in:

Tip: If you've clicked a link to one of our articles, you may need to select the back arrow in the Help pane to see the Still need help? option.

Note for iPhone: If you are having trouble with your iPhone import, make sure your device is unlocked and you’ve accepted the permissions. Note for Android and other devices: If you’re using an Android phone or other device and import isn’t working, you might need to change your phone’s USB settings from Charging over USB to Transfer Files or Transfer Photos.

Note: If you use a Manual Table of Contents style, Word won't use your headings to create a table of contents and won't be able to update it automatically. Instead, Word will use placeholder text to create the look of a table of contents so you can manually type each entry into the table of contents.

To upgrade to Windows 11, you need enough space on your hard drive for the installation to take place. To view how much hard drive space is available on your computer, select File Explorer on the taskbar (known as Windows Explorer in Windows 7) or press Windows logo key + E. Then select Computer or This PC and look under Hard Disk Drives or under Devices and drives.

When you back up your files, apps, and settings in the cloud using your Microsoft account, you get 5 GB of free cloud storage and other benefits that protect your files with the latest security and make everyday tasks easier.