The easiest way to get language packs for Windows 8.1 and Windows RT is to download and install them using the Language Control Panel. Download and install additional languages to view menus, dialog boxes, and other user interface items in your preferred language.

In Sound settings, go to Input to see your connected microphones. If it's a Bluetooth microphone, select Add device.

Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the issue.

In the search box on the taskbar, type device manager, then select Device Manager from the menu.

Microsoft's products and services work best if you use the same language and region across all your devices, and in all of your app and Store settings.

Windows Security provides built-in security options to help protect your device from malicious software attacks. To access the features described below, tap the Windows Start button, type windows security, select it from the results, and then select Device security.

Learn how to open and run DxDiag.exe on Windows to collect device information and troubleshoot DirectX sound and video issues.

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Use the Windows Quick Assist app to get help with a computer problem from family or friends or help them out. Quick Assist uses a remote connection, so remember to only use it with people you trust, since they can see your computer screen or control your PC (if you allow it).

Country/region. Microsoft Store sales support. Technical or download support. Egypt +20 2 353 3333. Technical support. South Africa. 0800 167 344. Technical support