若要在 Outlook.com 中获取支持，请单击此处或选择菜单栏上的帮助，然后输入查询。 如果自助服务无法解决问题，请向下滚动到“仍需要帮助？”，然后选择“是”。 若要在 Outlook.com 中联系我们，需要登录。

An upgrade differs from an update in that it moves your PC from a previous version of Windows—such as Windows 10—to Windows 11. This FAQ is intended to answer questions about upgrading to Windows 11.

To pin Quick Assist to your taskbar so you can quickly get back to it, after Quick Assist is open, right-click (or press and hold) the icon on your taskbar > Pin to taskbar. If the old app icon still appears on your device, make sure you select the new app icon.

Windows Hello 是登录到 Windows 设备的一种更个性化、更安全的方式。 在 Windows Hello 中，你可以使用面部识别、指纹或 PIN 登录，而不是使用密码。

Alarms and timers work even if the app is closed or your device is locked. If you see a warning that notifications only show if the device is awake, make sure your device doesn’t go to sleep (Go to Start > Settings > System > Power & sleep to adjust your device’s sleep settings).

若要捕获视频截图，请打开“截图工具”，选择“ 录制 ”按钮，然后选择“ 新建录制”，或按 Windows 徽标键 + Shift + R。选择要录制的屏幕区域，然后选择“ 开始”。完成后，选择“ 停止”。此时，可以按原样保存录制内容，或在 Clipchamp 视频编辑器中选择“在 Clipchamp 中编辑 ”以使用录制内容。

Notes: If you don't see Go to Microsoft Store on the Activation page, contact your organization's support person.. If you made a substantial hardware changes to your device (such as replacing the motherboard) and you have a valid product key, try to activate Windows by phone.

汇报默认屏幕和睡眠设置现在可帮助你更高效地使用能量并延长电池使用时间。 可以在 Windows 11 中找到效率设置 >系统 > 电源 & 电池。. 有关每个电源和电池设置如何提高设备性能的引导式演练，请单击按钮打开“获取帮助”应用：

If Windows Update finds an updated driver, it will download and install it, and your printer will automatically use it. If a device driver couldn’t be installed automatically, there may be an optional driver available that your printer can use.

Uninstall from the Start menu. Select Start > All apps and search for the app in the list shown.