Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

Download Microsoft Edge from the Apple App Store and sign in with your Microsoft account.

To reset your PC, go to Start > Settings > System > Recovery .Next to Reset this PC , select Reset PC.Then, select Keep my files, choose cloud or local, change your settings, and set Restore preinstalled apps? to No.. Open Recovery settings

Right-click the app, select More, and then select Open file location.This opens the location where the shortcut to the app is saved. If there isn't an option for Open file location, it means the app can't run at startup.

Sign out of your account and then sign in to your new account. If everything is fixed, move your personal data and files to the new account. To move your personal files from your old account to your new account, try opening File Explorer, expanding This PC, selecting OSDisk (C:), and looking in the Users folder, where you should see folders for both accounts.

If you don't want Microsoft Edge to start when you sign in to Windows, you can change this in Windows Settings. 1. Go to Start > Settings .. 2. Select Accounts > Sign-in options.. 3. Turn off Automatically save my restartable apps and restart them when I sign in.

If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

The files on your OneDrive are private until you share them. Keep in mind that when you share folders with Edit permissions, people you share with can add the shared folders to their own OneDrive.. This lets them keep the folder alongside their own folders and items, easily move items between folders, and more easily work on it offline.

Training: Microsoft OneDrive lets you store your personal photos, files, and folders in one place, and get to them anytime, anywhere. Learn more in this online training video.

Notes: If you don't see Go to Microsoft Store on the Activation page, contact your organization's support person.. If you made a substantial hardware changes to your device (such as replacing the motherboard) and you have a valid product key, try to activate Windows by phone.