Find out what model of Surface you're using. There are several ways to find out which Surface device model you have. Look in the Surface app

Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.

Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

Learn how to troubleshoot Windows Media Player errors. Explore resources for general help with Windows Media Player.

Learn how to open a shared mailbox in Outlook. Shared mailboxes let a group of users view and send email, and share a calender, and open a contact list from a common mailbox.

Find out how to install the latest driver for your printer. If you recently upgraded Windows, your printer driver might need to be reinstalled.

Information on how to download the Microsoft Mouse & Keyboard Center.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Explore tips to change your Microsoft Teams background. Learn how to replace, blur, or change your Teams background image before or during a meeting.

了解如何使用产品密钥或数字许可证激活 Windows、检查激活状态，以及链接Microsoft 帐户。