Check the device. If the device doesn't appear to work at all (no lights appear on the device when it’s plugged in, or the cursor doesn't move or doesn't appear on the screen), connect the device to another PC and make sure the device works on that PC.

To pin apps to the taskbar. Select Start , select the arrow next to All apps, right-click the app, then select More > Pin to taskbar.

Note: You might not be able to change the power mode when a custom power plan is selected.If you can’t set the power mode in Power & battery settings, open Control Panel, select System and Security > Power Options, then choose a Balanced power plan.

Note: Use these steps for Windows programs.If you're having problems with an app you got from Microsoft Store, go to Fix problems with apps from Microsoft Store.

Notes: Reinstalling Windows 11 using installation media while choosing to ‘Keep nothing’ (a clean install) will automatically enable reserved storage if the partition you reinstall Windows to is 20GB or larger. Reserved storage sets aside disk space to be used by updates, apps, temporary files, and system caches, thus improving the day-to-day function of your PC by ensuring that critical ...

Save to a file - You can save your recovery key as a plain text file on any device. If you need that file in the future just open it with any text editor like Notepad or Microsoft Word and you'll be able to read the key.

Sign out of your account and then sign in to your new account. If everything is fixed, move your personal data and files to the new account. To move your personal files from your old account to your new account, try opening File Explorer, expanding This PC > OSDisk (C:), and looking in the Users folder, where you should see folders for both accounts.

Tip: If you're a Microsoft 365 Family or Personal subscriber you get Microsoft Defender, our advanced security software for Windows, Mac, iOS, and Android, as part of your subscription.Learn more at Getting started with Microsoft Defender.

Microsoft Rewards offers and redemption catalogs vary across regions. The following is a list of countries/regions in which Microsoft Rewards is currently available:

Enter your Email, phone, or Skype name in the first box if you know it.; In the Contact email address text box, type an email address where we can contact you or send your password reset link. Note that this email address should be different from the one you’re trying to recover. In the third text box, type the characters displayed on the screen.