Learn more. Fix problems with apps from Microsoft Store. Manage your purchases from the Microsoft Store. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

If you try to add an IMAP account to Outlook, for example a Gmail account, Apple account, Yahoo account, or an account from your local ISP, and you're not prompted to enter your password, use the following steps to work around the problem.

Use the Windows Quick Assist app to get help with a computer problem from family or friends or help them out. Quick Assist uses a remote connection, so remember to only use it with people you trust, since they can see your computer screen or control your PC (if you allow it).

Scan the page and save it on your computer in a common file format: .bmp, .jpg, or .png. For information on how to use your scanner, use the manufacturer’s manual or Web site.

Press the Start button on the taskbar, type settings, and then select Settings.; On Windows 10, select Update & Security.On Windows 11, select Windows Update.; On the Windows Update page, select Check for updates to see if any updates are available for your device.; Once the updates have downloaded, select Install now to start the installation.; Following installation, we recommend that you ...

Here's how: Open the new Microsoft Edge , select Settings and more at the top of the window, and then select Settings .

Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).

On the settings page for that app, change the setting for Let this app run in the background.Here’s a summary of each option: Always.The app is always allowed to run in the background—receive info, send notifications, and stay up to date—even when you’re not actively using it.

Tip: If you're a Microsoft 365 Family or Personal subscriber you get Microsoft Defender, our advanced security software for Windows, Mac, iOS, and Android, as part of your subscription.Learn more at Getting started with Microsoft Defender.