Important: Before trying any of the solutions below, make sure you back up your personal files. You can back up your Windows PC, or insert a USB drive and use File Explorer to drag and copy important files to the USB drive.If you’re signing into Windows with a Microsoft account, your system settings will be automatically restored after updating, once you’re connected to the internet.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Learn how to manage extensions in Microsoft Edge, including adding, disabling, or removing them as needed.

When you back up your files, apps, and settings in the cloud using your Microsoft account, you get 5 GB of free cloud storage and other benefits that protect your files with the latest security and make everyday tasks easier.

Find out how to use Game Bar to capture game play, chat with friends, track achievements, and more.

Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

If you try to add an IMAP account to Outlook, for example a Gmail account, Apple account, Yahoo account, or an account from your local ISP, and you're not prompted to enter your password, use the following steps to work around the problem.

Tip: If you're a Microsoft 365 Family or Personal subscriber you get Microsoft Defender, our advanced security software for Windows, Mac, iOS, and Android, as part of your subscription.Learn more at Getting started with Microsoft Defender.

The Health report starts off by showing you the last time a Device Health scan was run. The time displayed should be basically the current time, as Windows Security tries to run a Device Health scan when you open the Device performance & health page.. Beyond the time of last scan you'll see the status of the key areas that Device Health monitors:

Notes: Meeting recordings won't capture whiteboards, annotations, shared notes or content shared in the stage view by apps, and also won't include videos or animations embedded in PowerPoint Live presentations.