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OneDrive help & learning
Explore OneDrive support, help, and learning resources. Learn how to protect your important files, documents, and memories with OneDrive.
Get updates for apps and games in Microsoft Store
Learn more. Fix problems with apps from Microsoft Store. Manage your purchases from the Microsoft Store. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.
Turn on device encryption - Microsoft Support
In the search box on the taskbar, type Manage BitLocker and then select it from the list of results. Or, select the Start button, and then under Windows System, select Control Panel.In Control Panel, select System and Security, and then under BitLocker Drive Encryption, select Manage BitLocker. Note: You'll only see this option if BitLocker is available for your device.
激活 Windows - Microsoft 支持
若要在 Windows 11 中检查激活状态,请选择“开始 ”按钮,然后选择“设置 > 系统 ” ,然后选择“激活 ”。 。 激活状态将在“激活”旁边列出。 在“设置”中检查激活状态. 你将在“激活”页面上看到以下一条激活状态消息:
Troubleshooting verification code issues - Microsoft Support
That verification method isn’t working right now: Sometimes the block may be tied to the verification method you are using.Try using another verification method connected to your account. For example, if you are using SMS to verify yourself and are hitting a block, try using an alternate email that is connected to the account to receive your authorization code.
Applies To: Microsoft account dashboard
使用截图工具捕获截图 - Microsoft 支持
若要捕获视频截图,请打开“截图工具”,选择“ 录制 ”按钮,然后选择“ 新建录制”,或按 Windows 徽标键 + Shift + R。选择要录制的屏幕区域,然后选择“ 开始”。完成后,选择“ 停止”。此时,可以按原样保存录制内容,或在 Clipchamp 视频编辑器中选择“在 Clipchamp 中编辑 ”以使用录制内容。
Install Windows 7 Service Pack 1 (SP1) - Microsoft Support
The recommended (and easiest) way to get SP1 is to turn on automatic updating in Windows Update in Control Panel and wait for Windows 7 to notify you that SP1 is ready to install.
KB4023057: Update Health Tools—Windows Update Service components
Important: If your device is out of support, it is no longer receiving security updates from Microsoft and may become more vulnerable to security risks and viruses.Therefore, we strongly recommend that you update to the latest version of Windows. Each version of Windows is supported for 18 months.
How to close your Microsoft account - Microsoft Support
Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.
Change the refresh rate on your monitor in Windows
Battery Life: Lowering your refresh rate can save battery power by reducing the amount of energy your display consumes.This can be useful when you are using a laptop or tablet and want to extend your battery life.