Find out how to use Game Bar to capture game play, chat with friends, track achievements, and more.

Tip: If you're a Microsoft 365 Family or Personal subscriber you get Microsoft Defender, our advanced security software for Windows, Mac, iOS, and Android, as part of your subscription.Learn more at Getting started with Microsoft Defender.

Scan the page and save it on your computer in a common file format: .bmp, .jpg, or .png. For information on how to use your scanner, use the manufacturer’s manual or Web site.

Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

Microsoft's products and services work best if you use the same language and region across all your devices, and in all of your app and Store settings.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

Use the Windows Quick Assist app to get help with a computer problem from family or friends or help them out. Quick Assist uses a remote connection, so remember to only use it with people you trust, since they can see your computer screen or control your PC (if you allow it).

On the settings page for that app, change the setting for Let this app run in the background.Here’s a summary of each option: Always.The app is always allowed to run in the background—receive info, send notifications, and stay up to date—even when you’re not actively using it.