Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).

The new Microsoft Edge helps you browse, search, shop online, and more. Like all modern browsers, Microsoft Edge lets you collect and store specific data on your device, like cookies, and lets you send information to us, like browsing history, to make the experience as rich, fast, and personal as possible.

That verification method isn’t working right now: Sometimes the block may be tied to the verification method you are using.Try using another verification method connected to your account. For example, if you are using SMS to verify yourself and are hitting a block, try using an alternate email that is connected to the account to receive your authorization code.

Learn more. Fix problems with apps from Microsoft Store. Manage your purchases from the Microsoft Store. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.

Most software that you buy directly from Microsoft, like Office, Windows, and Xbox games, comes as a digital download that you can download, install, or reinstall.

At Microsoft, we're guided by our AI principles, our Responsible AI Standard, and decades of research on AI, grounding, and privacy-preserving machine learning.Data privacy and security is a key principle of responsible AI. We aim to help our customers use our AI products responsibly, sharing our learnings, and building trust-based partnerships.

Keystroke. What it does. Windows logo key + R Opens the Run command. Windows logo key + S Opens Search. Windows logo key + E Opens File Explorer. Alt + Tab. Opens Task Switcher, moving forward with each press of Tab, switching to that window on release

To add another account to OneDrive on your computer. If you already have a personal OneDrive account set up, you can only add work or school accounts.

Set up PC folder backup. Open OneDrive settings (select the OneDrive cloud icon in your notification area, and then select the OneDrive Help & Settings icon then Settings.). Open OneDrive settings (select the OneDrive cloud icon in your notification area, and then select the OneDrive Help and Settings icon then Settings.)

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons: