Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

Important: If your device is out of support, it is no longer receiving security updates from Microsoft and may become more vulnerable to security risks and viruses.Therefore, we strongly recommend that you update to the latest version of Windows. Each version of Windows is supported for 18 months.

Select the Start button, then go to Settings > Personalization > Lock screen, and select Screen saver settings.In the Screen Saver Settings window, choose a screen saver from the drop-down list. Change your screen saver settings

In the Display resolution row, select the list and choose an option.It's usually best to stick with the one that's marked (Recommended). Monitors can support resolutions that are lower than their native resolutions, but text won't look as sharp and the display might be small, centered on the screen, edged with black, or stretched.

Tip: If you're a Microsoft 365 Family or Personal subscriber you get Microsoft Defender, our advanced security software for Windows, Mac, iOS, and Android, as part of your subscription.Learn more at Getting started with Microsoft Defender.

Battery Life: Lowering your refresh rate can save battery power by reducing the amount of energy your display consumes.This can be useful when you are using a laptop or tablet and want to extend your battery life.

Important: Before trying any of the solutions below, make sure you back up your personal files. You can back up your Windows PC, or insert a USB drive and use File Explorer to drag and copy important files to the USB drive.If you’re signing into Windows with a Microsoft account, your system settings will be automatically restored after updating, once you’re connected to the internet.

Descubre cómo enviar una solicitud para obtener el reembolso de una compra de contenido digital de Xbox.

If you try to add an IMAP account to Outlook, for example a Gmail account, Apple account, Yahoo account, or an account from your local ISP, and you're not prompted to enter your password, use the following steps to work around the problem.

Keystroke. What it does. Windows logo key + R Opens the Run command. Windows logo key + S Opens Search. Windows logo key + E Opens File Explorer. Alt + Tab. Opens Task Switcher, moving forward with each press of Tab, switching to that window on release