Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).

When you get a new device and start up Windows 10 for the first time, the antivirus protection that comes installed with the device is your default security app.

That verification method isn’t working right now: Sometimes the block may be tied to the verification method you are using.Try using another verification method connected to your account. For example, if you are using SMS to verify yourself and are hitting a block, try using an alternate email that is connected to the account to receive your authorization code.

Notes: Reinstalling Windows 11 using installation media while choosing to ‘Keep nothing’ (a clean install) will automatically enable reserved storage if the partition you reinstall Windows to is 20GB or larger. Reserved storage sets aside disk space to be used by updates, apps, temporary files, and system caches, thus improving the day-to-day function of your PC by ensuring that critical ...

Learn more. Fix problems with apps from Microsoft Store. Manage your purchases from the Microsoft Store. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled.

If you try to add an IMAP account to Outlook, for example a Gmail account, Apple account, Yahoo account, or an account from your local ISP, and you're not prompted to enter your password, use the following steps to work around the problem.

Important: If your device is out of support, it is no longer receiving security updates from Microsoft and may become more vulnerable to security risks and viruses.Therefore, we strongly recommend that you update to the latest version of Windows. Each version of Windows is supported for 18 months.

Wenn Sie derzeit Windows 10 verwenden, bietet PC Health Check eine umfassende Eignungsprüfung für Ihr Gerät, um sicherzustellen, dass es die Mindestsystemanforderungen von Windows 11 erfüllt. Sie erhalten Informationen dazu, warum Ihr Gerät geeignet oder nicht geeignet ist, sowie Informationen dazu, was Sie tun können, wenn Ihr Gerät die Anforderungen nicht erfüllt.