Note: Offers vary by country.Be sure to redeem your rewards points in the same region you signed up in. Do not use a VPN while trying to redeem points. When redeeming points, use a mobile or landline phone number for authentication and not a VoIP phone number.

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If you can’t locate a lost file from your backup, then you can use Windows File Recovery, which is a command line app available from the Microsoft Store.Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin.

2. Fill out the form using a recognized device and location. If possible, complete the form using a device you previously used to sign into your account and at a location where you commonly use that device and that we'll recognize, such as your home or office.

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How to enable TPM. If you need to enable TPM, these settings are managed via the UEFI BIOS (PC firmware) and vary based on your device. You can access these settings by choosing: Settings > Update & Security > Recovery > Restart now. From the next screen, choose Troubleshoot > Advanced options > UEFI Firmware Settings > Restart to make the changes.

Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.

If you selected the Show icon on my profile check box but the icon still isn’t displaying, sign out of the device where you have the issue and then sign back in. On a PC, you may also be required to restart the app: Start Task Manager, choose the app that’s running (Game Bar or Xbox app), select End task, and then restart the app.

If the status of your order is Shipped, check for a Track Shipping link below the status.Pending orders may require updated information or change of payment method. Recent purchases may not have a status right away. Check back later to see the progress of your order. How soon will my items ship?

Select Payment & billing, and then select Payment options.; Under Payment methods, select the payment method you tried to use to make the purchase.. For credit cards, debit cards, and direct debit, do the following: Select View or edit card and adjust the billing address as needed.; Select Save when finished.; For PayPal, do the following: If the email address is incorrect for your PayPal ...