Microsoft account help and support. Get help with signing in, locked or compromised accounts, linked accounts, closing, reopening, and updating your security info and account profile.

Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.

Learn how to tell if your Office software is genuine. To help determine if your Microsoft software is genuine, go to our How to Tell site for more information. Here you'll learn about authentic packaging, including what to look for with product key labels, and Certificate of Authenticity (COA), how to report counterfeit software, and find out what your shopping and licensing options are.

Billing & payments. Your dashboard is also where you can: Buy, renew, or cancel a subscription.

Note If the price for your Xbox subscription has changed, it may be because the subscription renewed after a trial or promotional rate to the full rate. You should be notified ahead of time if the full rate for a subscription changes for your region.

Turn on Find my device. When you set up a new device, you can decide whether to turn on or turn off the Find my device setting. If you turned it off during setup and now want to turn it on, make sure your Windows device is connected to the internet, has enough battery power so it can send its location, and that you're signed in to the device using your Microsoft account.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Establishing internet boundaries is an important way to protect yourself and your family from inappropriate web content. Microsoft Family Safety web and search filters work across any Windows, Xbox and mobile device that has the Microsoft Edge browser and Family Safety apps installed.

Windows 11 automatically downloads and installs updates to make sure your device is secure and up to date. This means you receive the latest fixes and security updates, helping your device run efficiently and stay protected.

Note: Offers vary by country.Be sure to redeem your rewards points in the same region you signed up in. Do not use a VPN while trying to redeem points. When redeeming points, use a mobile or landline phone number for authentication and not a VoIP phone number.