Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

On the settings page for that app, change the setting for Let this app run in the background.Here’s a summary of each option: Always.The app is always allowed to run in the background—receive info, send notifications, and stay up to date—even when you’re not actively using it.

Note: Offers vary by country.Be sure to redeem your rewards points in the same region you signed up in. Do not use a VPN while trying to redeem points. When redeeming points, use a mobile or landline phone number for authentication and not a VoIP phone number.

The files on your OneDrive are private until you share them. Keep in mind that when you share folders with Edit permissions, people you share with can add the shared folders to their own OneDrive.. This lets them keep the folder alongside their own folders and items, easily move items between folders, and more easily work on it offline.

Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

Use the Windows Quick Assist app to get help with a computer problem from family or friends or help them out. Quick Assist uses a remote connection, so remember to only use it with people you trust, since they can see your computer screen or control your PC (if you allow it).

Scan the page and save it on your computer in a common file format: .bmp, .jpg, or .png. For information on how to use your scanner, use the manufacturer’s manual or Web site.

If you don’t want to use the proxy server when you visit certain websites, enter the ending of the website address in the exception list (for example, *.contoso.com). For multiple websites, type each website address and separate the addresses with a semicolon (for example: *.contoso.com; *.adatum.com).The * is a wildcard so any website addresses that end with the website address listed will ...

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons: