Learn more. Fix problems with apps from Microsoft Store. Manage your purchases from the Microsoft Store. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.

Try it! Universal search. Select Search on the taskbar or press Windows logo key + S, then type what you want to find.You'll get personalized search results for people, email, and files in local and shared sites, or from the web. Desktop groups

Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).

Most software that you buy directly from Microsoft, like Office, Windows, and Xbox games, comes as a digital download that you can download, install, or reinstall.

Set up PC folder backup. Open OneDrive settings (select the OneDrive cloud icon in your notification area, and then select the OneDrive Help & Settings icon then Settings.). Open OneDrive settings (select the OneDrive cloud icon in your notification area, and then select the OneDrive Help and Settings icon then Settings.)

That verification method isn’t working right now: Sometimes the block may be tied to the verification method you are using.Try using another verification method connected to your account. For example, if you are using SMS to verify yourself and are hitting a block, try using an alternate email that is connected to the account to receive your authorization code.

Note: You might not be able to change the power mode when a custom power plan is selected.If you can’t set the power mode in Power & battery settings, open Control Panel, select System and Security > Power Options, then choose a Balanced power plan.

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

At Microsoft, we're guided by our AI principles, our Responsible AI Standard, and decades of research on AI, grounding, and privacy-preserving machine learning.Data privacy and security is a key principle of responsible AI. We aim to help our customers use our AI products responsibly, sharing our learnings, and building trust-based partnerships.

When you get a new device and start up Windows 10 for the first time, the antivirus protection that comes installed with the device is your default security app.