Find out how to submit a request for a refund for a purchase of digital Xbox content.

Learn what you can do if you're not receiving account aign-in verification codes.

Learn how to troubleshoot Windows Media Player errors. Explore resources for general help with Windows Media Player.

了解如何使用产品密钥或数字许可证激活 Windows、检查激活状态，以及链接Microsoft 帐户。

Learn why it's important to have a backup, and how Windows Backup can help you keep your files and settings safe.

If you are having trouble with your microphone features, the following information can help you troubleshoot and resolve issues.

Use the Xbox mobile app, the Xbox Game Pass app, or the Microsoft Store on PC to remotely install games—so your games are ready when you are.

Xbox Game Pass Ultimate includes all Game Pass benefits, including more than 100 high-quality console and PC games. New games are added all the time, so there’s always something new to play.

Quick Assist lets someone you trust take over your Windows 10 or Windows 11 PC and fix a problem from wherever they are.

Use OneDrive as a cloud backup to share your files and folders with others. Learn how to control permissions, allow editing, or set expiration dates.