Learn how to manage the online safety and privacy settings on the Xbox console for you and every member of your family group.

Go to Security and in the Sign-in activity section, select View my activity.; Because of the sensitivity of this info, we’ll need to verify your identity with a security code. On the Protect your account screen, select the method by which you’d like to receive this code, and then select Send code.; On the Enter code screen, enter the security code that you receive.

Learn how to tell if your Office software is genuine. To help determine if your Microsoft software is genuine, go to our How to Tell site for more information. Here you'll learn about authentic packaging, including what to look for with product key labels, and Certificate of Authenticity (COA), how to report counterfeit software, and find out what your shopping and licensing options are.

Going passwordless refers to removing your password and using a passwordless method to sign in instead. Passwordless solutions such as Windows Hello, the Microsoft Authenticator app, SMS or Email codes, and physical security keys provide a more secure and convenient sign-in method. While passwords can be guessed, stolen, or phished, only you can provide fingerprint authentication, or provide ...

Learn how to log in to Microsoft Teams with your Microsoft 365 account. This step-by-step guide from Microsoft Support walks you through the process of accessing Teams on desktop, web, and mobile devices.

Get Microsoft billing support. Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.

Smart App Control adds significant protection from new and emerging threats by blocking apps that are malicious or untrusted. Smart App Control also helps to block potentially unwanted apps, which are apps that may cause your device to run slowly, display unexpected ads, offer extra software you didn't want, or do other things you don't expect.

Get help and learn how to use Skype with Microsoft's official support page.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

Tip: If you encounter a problem on your Windows device, pressing the Windows logo key + F takes a screenshot, then opens the Feedback Hub app and automatically uploads the screenshot to the Feedback tab. Follow the on-screen instructions to detail the problem you've encountered.