If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide.

Click a template to see a preview. Click the arrows on the side of the preview to see more templates.

If you weren't able to change your password. If you couldn't change your password this way, see Reset your Microsoft account password. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.

Important: If you turn on two-step verification, you will always need two forms of identification.This means that if you forget your password, you need two contact methods. Or if you lose your contact method, your password alone won't get you back into your account—and it can take you 30 days to regain access.

In the Show Columns window, in the Available columns list, select a column name, and then select Add.. If the column that you want is not in the Available columns list, click the Select available columns from drop down to see additional sets of columns.. To create a custom column, select New Column, enter a Name for the column, and then select the Type and Format of information that you want ...

Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.

个人设备的所有者或管理员激活了 BitLocker (在某些设备上也称为设备加密，) 通过“设置”应用或控制面板： 在这种情况下，激活 BitLocker 的用户选择了保存密钥的位置，或者在设备加密的情况下选择 (，) 自动将密钥保存到其 Microsoft 帐户。

Note: The scan creates a backup file during the repair process.To change the default name or location of this backup file, in the Enter name of backup file box, enter a new name, or choose Browse to select the file you want to use. You may need to run the tool several times in order to repair your Outlook Data File.

Outlook won't accept my password. If you've forgotten the password for a Microsoft account, user our sign-in helper to get back into your account.. If you know you’re using the correct password for your email account but Outlook won’t accept it, you might have an email account that requires additional security.

Notes: The formatting options that appear in the Formatting tab depend on the data you have selected. If your selection contains only text, then the available options are Text, Duplicate, Unique, Equal To, and Clear.When the selection contains only numbers, or both text and numbers, then the options are Data Bars, Colors, Icon Sets, Greater, Top 10%, and Clear.